Contact
Get in touch. We’re happy to help
Whether you need help with an order, want to join the print shop network or have an idea for improvement – we reply by the next day at the latest.
Who to contact
Three addresses, no wandering around
Customer support
Something went wrong, or not sure how to handle your order? Write to [email protected] – we reply by the next day at the latest. Tip: you can check your order status any time via the link you got when ordering, and questions about the printing itself are answered fastest by your print shop directly (contact details are on its page).
Urgent matters
When it can’t wait, call +420 735 070 780. The phone is answered by Honza Švábík, the founder of Drukolud.
For print and copy shops
Want to join the network or discuss a partnership? Write to [email protected] – and everything you need to know about joining is on the Become a Drukolud printer page.
Billing details
Who is behind Drukolud
Drukolud is run by Jetlio, s.r.o. Note – you always pay for the printing itself directly to the print shop at pickup; Jetlio only invoices you when we arrange something together beyond a regular order.
Jetlio, s.r.o. Voroněžská 2547/1 616 00 Brno Česká republika
IČO: 09967231
Fastest answers
Many questions are already answered
Before you write, check the FAQ – prices, payment, delivery and document privacy are all explained there in a few lines.